At Melody Shop, we understand that when you order a new instrument or accessory, you can’t wait to start making music. That’s why we’ve designed a delivery system that combines speed, reliability, and affordability to get your gear to you as quickly as possible, no matter where you are in the world.
Quick Summary: Orders typically process in 1-2 business days. Choose between our premium DHL/FedEx option (10-15 days delivery) or free EMS shipping (15-25 days delivery) for orders over $50. We ship globally (excluding some Asian and remote regions).
Our Shipping Options
Standard Shipping (Recommended for Most Customers)
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95 flat rate
Ideal for musicians who want their gear quickly and reliably. Our premium carriers provide tracking and insurance for peace of mind. Perfect when you need that new guitar string set for an upcoming gig or a replacement mouthpiece before rehearsals.
Free Shipping (Best for Budget-Conscious Musicians)
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: FREE for orders over $50
Great for stocking up on multiple accessories or when you’re planning ahead. While slightly slower, this option lets you invest more in your music gear rather than shipping costs. Popular for string sets, accessories, and smaller instruments.
Our Delivery Promise to You
As musicians ourselves, we know how important it is to receive your instruments and accessories in perfect condition. That’s why we:
- Pack with care: Every guitar, saxophone, or delicate bow is professionally packaged to survive the journey
- Process quickly: Our San Jose warehouse team works efficiently to dispatch orders within 1-2 business days
- Communicate clearly: You’ll receive tracking information the moment your order ships
- Stand behind our service: If there are any delays or issues, our customer service team is ready to help
International Delivery Notes
While we ship to most countries worldwide (excluding some Asian and remote regions), please note:
- Customs fees may apply depending on your country’s regulations
- Delivery estimates are based on typical transit times but may vary occasionally
- Some larger instruments may require special shipping arrangements
Easy Returns Within 15 Days
Not completely happy with your purchase? We offer no-hassle returns within 15 days of delivery. Just contact our customer service team at [email protected] to initiate the process.
Ready to upgrade your musical gear? Browse our selection of acoustic guitars, brass instruments, strings, and accessories today and experience the Melody Shop difference in delivery service!
Play More. Pay Less. Repeat.
